GENERAL PURPOSE OF JOB: Provides general Technical Support to customers, which includes recommend product operating parameters; troubleshoot bath/ process/ consumption issues. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: General line audit and improvement. Pick up Bath Samples or Parts. Troubleshooting of Bath Issues and Process Issues. Consumption analysis and improvement. Market and customer information collection. Trial of Established or New Product. New line implement and relative assistant. Assist all relatives to the sales to get a new customer. Perform new staff technical training. Assist QC, R/A. Assist to deal with the customer complaint. Assistant chemicals delivery for emergency required. Performs other work-related duties as assigned by the manager JOB REQUIREMENT: University Degree or Diploma in Chemistry or Chemical Engineering or Chemical Process Technology. Working experience with PCB industry, ENIG preferred. Strong interpersonal, communication, organizational and analytical skills. Smart and self-motivated. Read/write English and Mandarin.
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